📜 TERMS & CONDITIONS

OSOO INDIA INFOTECH PRIVATE LIMITED

1. 🏢 COMPANY INFORMATION

This website and all associated platforms, services, and systems are owned and operated by:

OSOO INDIA INFOTECH PRIVATE LIMITED

A company incorporated under the Companies Act, 2013

• CIN: U73100TS2026PTC213418

• Registered Office: Hyderabad, Telangana, India

By accessing our website, platforms, software, or services, you agree to comply with and be bound by these Terms & Conditions.

2. 📌 ACCEPTANCE OF TERMS

By using our services, you:

• Confirm that you have read, understood, and agreed to these Terms

• Agree to be legally bound by this agreement

• Accept all policies, guidelines, and conditions published by the Company

If you do not agree, you must not use our services.

3. ⚙️ SCOPE OF SERVICES

OSOO INDIA INFOTECH PRIVATE LIMITED provides technology-driven business solutions, including but not limited to:

• Website & Platform Development

• Business Systems (CRM, ERP, Dashboards)

• Automation & Workflow Systems

• AI-Based Solutions & Chatbots

• Communication Systems (WhatsApp, Email, etc.)

• Business Directory & Marketplace Platforms

• Branding, Design & Digital Assets

• Growth, Lead Generation & Performance Systems

• Training, Implementation & Support

All services are provided on:

• Project basis

• Subscription basis

• Custom agreements

4. 🧾 SERVICE AGREEMENT NATURE

• Each service may be governed by a separate proposal, agreement, or invoice

• In case of conflict, written agreements override website terms

• The Company reserves the right to accept or reject any project

5. 💳 PAYMENTS, BILLING & REFUND POLICY

5.1 Payment Terms

• All payments must be made in advance unless otherwise agreed

• Payments are accepted through approved payment gateways or bank transfers

5.2 No Refund Policy

• All payments are strictly non-refundable

• Once a project/service is initiated, no refund will be provided

5.3 Late Payments

• Delay in payment may result in:

  • Service suspension

  • Project delay

  • Access restriction

5.4 Pricing Changes

• The Company reserves the right to modify pricing at any time

6. 🔐 INTELLECTUAL PROPERTY RIGHTS

• All systems, code, designs, frameworks, and architecture developed by the Company remain Company Intellectual Property unless explicitly transferred

• Clients receive limited usage rights only

• Unauthorized:

  • Copying

  • Reselling

  • Reverse engineering

  • Distribution

👉 is strictly prohibited and may lead to legal action

7. ⚠️ NO GUARANTEE OF RESULTS

• The Company provides systems, tools, and strategies

• We DO NOT guarantee:

  • Revenue

  • Leads

  • Business success

  • Conversion rates

👉 Results depend on:

• Market conditions

• Client execution

• External factors

8. 🔄 THIRD-PARTY SERVICES DISCLAIMER

We may integrate third-party services such as:

• Payment gateways

• Hosting providers

• APIs

• Communication platforms

The Company is not responsible for:

• Downtime

• Failures

• Policy changes

• Data issues from third parties

9. 🛡️ LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• The Company shall not be liable for:

  • Indirect losses

  • Business interruption

  • Data loss

  • Revenue loss

👉 Total liability is limited to the amount paid by the client.

10. 📊 DATA, SECURITY & PRIVACY

• We implement reasonable security practices

• However, we do not guarantee absolute security

Users are responsible for:

• Protecting login credentials

• Maintaining data backups

• Securing access

11. 🤝 CLIENT RESPONSIBILITIES

Clients agree to:

• Provide accurate information

• Give timely approvals

• Cooperate during project execution

• Use services legally

12. 🚫 PROHIBITED USE

Users must not:

• Use services for illegal purposes

• Engage in fraud or misuse

• Attempt system hacking or disruption

• Misrepresent identity

13. ⏳ PROJECT TIMELINES

• Timelines depend on:

  • Client inputs

  • Project complexity

Delays caused by the client will:

• Extend delivery timelines

• Not be the responsibility of the Company

14. 🛑 TERMINATION OF SERVICES

The Company reserves the right to:

• Suspend or terminate services if:

  • Terms are violated

  • Payments are not made

  • Misuse is detected

No refund will be issued upon termination.

15. 🔄 MODIFICATIONS TO SERVICES & TERMS

• The Company may:

  • Update services

  • Modify features

  • Change policies

Continued usage means acceptance of updates.

16. 📑 CONFIDENTIALITY

• Both parties agree to maintain confidentiality

• Client data will not be shared without consent

• Exceptions:

  • Legal requirements

  • Government authorities

17. ⚖️ INDEMNIFICATION

You agree to indemnify and hold harmless the Company from:

• Claims

• Damages

• Losses

arising from:

• Misuse of services

• Violation of laws

18. 🌐 FORCE MAJEURE

The Company shall not be liable for delays caused by:

• Natural disasters

• Government restrictions

• Internet failures

• Unforeseen events

19. ⚖️ GOVERNING LAW & JURISDICTION

• Governed by: Laws of India

• Jurisdiction: Hyderabad, Telangana

20. 📞 CONTACT INFORMATION

OSOO INDIA INFOTECH PRIVATE LIMITED

Hyderabad, Telangana, India